CLOSE TO ROUND ROCK AMPHITHEATER • 78681

Pool repair near Hidden Glen, Round Rock, TX

Hidden Glen and Wood Glen sit together on the west side, and we work the Old Settlers and Sam Bass corridor every week.

HARD WATER AND WHAT IT DOES

What Hidden Glen pools are up against

Hidden Glen is on City of Round Rock water, averaging about 249 parts per million or roughly 14.5 grains per gallon. On twenty year old equipment that's the difference between gear that reaches its age and gear that doesn't.

Twenty year old pads

Hidden Glen went in between 2001 and 2006. At that age the pump usually goes first, then the cell, then the heater. We test rather than assume. Equipment diagnostics.

Water that sheds fast

Runoff here's the highest on our west side route. A real storm leaves quickly and takes grit with it, and your filter catches most of that. Filter cleaning.

Heaters and city water

You're on city water out here, which is harder than the MUD side. Heaters feel it, and the panel tells you before you notice. Pool heater repair.

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HIDDEN GLEN, 78681

The neighborhood off Old Settlers Boulevard

Hidden Glen was platted in phases between 2001 and 2006, so it's an established neighborhood, and what's on each equipment pad varies more than the build dates suggest. Wood Glen sits alongside it and went in around the same time. Both sit in Williamson County, and both are on our regular route.

It's a dense pocket of pools, which is unusual for west Round Rock and part of why we're out this way so often. Walsh Park is about a mile, and the Round Rock Amphitheater and IKEA Round Rock are just over that.

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WEEKLY SERVICE IN HIDDEN GLEN

Cleaning on a twenty year old pool

At this age the filter and the salt cell are doing more work than they were built for, and that shows up in the water before it shows up on the pad.

Weekly Pool Cleaning

$249 a month. We come every week and check the water and the equipment. You get a summary of what we found and how the pool looked. Weekly pool cleaning.

Green Pool Cleanup

$189, covering three visits. If it went green while you were away, we can usually bring it back without draining it. The $189 covers all three, which is usually enough to turn it around. Green pool cleanup.

One-Time Clean

$129. Good before company comes, or if you just want to see how we work before signing up for weekly. One-time cleaning.

WHAT YOU CAN BOOK

Pool service you can book in Hidden Glen

Weekly Cleaning

Brushing and skimming every visit. Baskets, filter and a water test too. $249.

Green Pool Cleanup

Three visits to bring a pool back without draining it. $189.

One-Time Clean

A single visit, good before company comes. $129.

Filter Clean (cartridge)

A cartridge filter stripped, cleaned and put back right. $129.

BUYING IN HIDDEN GLEN

Buying in Hidden Glen? Get the pool checked.

A pool inspection is $329. The pad and the pool both have to be sound to get the most out of a pool, so we go through both. We check the pump, filter, heater, salt system, automation, plumbing, lights, water features and the surfaces. You get a written report with photos the same day.

Schedule a Pool Inspection
EVERY PART OF HIDDEN GLEN

Pool cleaning service across Hidden Glen

What your pool needs here depends a good deal on which streets you're on.

Wood Glen

The neighborhood alongside Hidden Glen, built over the same stretch and on the same Georgetown soil. The Wood Glen Community Tennis Court and the Woodglen Amenity Center sit between the two, and we treat them as one stop.

The 2001 to 2004 phases

The original sections, where the pump and the salt cell have usually been replaced at least once.

The 2006 phases

The later streets, where more of the original equipment is still on the pad.

Toward Wood Glen

Where Hidden Glen runs into the Wood Glen sections, near the tennis court and amenity center.

The Old Settlers edge

The southern side along West Old Settlers, which is how we come in.

SALT CONVERSION

Switching to salt, starting at $2,200

Most of these pools went in before salt was standard. Salt is easier to live with and gentler on the water, and the cell needs cleaning on schedule either way. Text us and we'll come out and look at your setup. That visit is free: a conversion has to be priced off the equipment you actually have, so we see it first, then send you a written quote.

THE GROUND UNDER HIDDEN GLEN

Why the ground under Hidden Glen matters

Hidden Glen sits on Georgetown soil, about 30 percent clay, up at roughly 790 feet. That's lighter ground than the black clay out east, so pads here stay reasonably steady.

What it does do is shed water fast. Runoff here's rated very high, the highest on our west-side route, so when a real storm comes through the water leaves quickly and takes grit with it. That lands in your filter.

HOW WE GET TO YOU

Swimming pool repair in Hidden Glen, Round Rock

Hidden Glen is about six miles from our shop at Forest Creek Drive and Red Bud Lane, usually around fifteen minutes. We take Old Settlers Boulevard west rather than I-35, which is what keeps the drive predictable.

Once we're on this side, West Old Settlers Boulevard and Sam Bass Road are the two roads everything hangs off. The Wood Glen Community Tennis Court and the Woodglen Amenity Center are under a mile, Walsh Park is about a mile, and the Round Rock Amphitheater and IKEA Round Rock sit just past that.

We're on the west side every week for Stone Canyon, Behrens Ranch and The Plantation, so Hidden Glen is on the way rather than a trip of its own.

AROUND HIDDEN GLEN

Pool service near Hidden Glen

Stone Canyon

West toward Fern Bluff and the parks. Pool service in Stone Canyon.

Behrens Ranch

South past Walsh Park. Pool service in Behrens Ranch.

The Plantation

East along Sam Bass Road. Pool service in The Plantation.

All of Round Rock

Every neighborhood, every zip. Pool service in Round Rock.

More neighborhoods we cover

See Our Service Areas
WHO SHOWS UP

Licensed, insured, and in Round Rock every week

True Flow is a veteran owned, family run pool company based right here in Round Rock, not a franchise with a call center in another state. We're licensed in Texas for residential appliance installation, which is what covers pool equipment electrical work, and we carry insurance on every job. Hidden Glen is about fifteen minutes out, and we're on the west side every week.

The other thing worth knowing is that we answer. Text us or call and you get a person, not a queue and not a form that disappears. We're at it Monday through Friday, 8 to 8, and we read every message that comes in, so if something is wrong with your pool the fastest thing you can do is send us a note about it. Photos help, but they're not required.

Book an on-site diagnostic in Hidden Glen

This books our $149 on-site diagnostic, the visit we start with for any equipment problem. Half is due when you book, and it comes off the repair if you go ahead. Looking for weekly cleaning or something else? See all pool services.

Book a pool visit with True Flow Pool Solutions. These are the visits you can book online:

Schedule a pool visit · Text (737) 259-7379 · Call (737) 259-7379

REVIEWS

What Hidden Glen pool owners say

Rated 4.96 out of 5 across 25 Google reviews.

★★★★★

"Switched to True Flow after previous service was bought out by a bigger company where it was hard to talk to anyone in the know, and repairs were inconsistent. With True Flow they are professional and talk to people in the know...."

Dave M.

★★★★★

"You'll have a good experience with True Flow Pool Solutions on a pool repair. They're straightforward and show up ready to work. I recommend them!"

Erica C.

★★★★★

"Dependable, hard-working, and easy to work with. They show up when they say they will and do a great job. I'd recommend them to anyone who needs pool service."

Phillip Z.

Read More Reviews on Google
QUESTIONS

Hidden Glen pool questions

How quickly can you get to Hidden Glen?
About fifteen minutes from our shop, and we're on the west side every week for the surrounding neighborhoods. Check the calendar for what's open, we often have same-day availability, or text us if that's your preference. We text again when we're on the way.
My pool has been here a while. What should I have looked at?
The honest answer is that we'd need to look. We test rather than guess from the install date, because a cell that's been cleaned on schedule and one that hasn't are in very different shape at the same age.
How does the water here affect my equipment?
Hidden Glen is on City of Round Rock water, averaging about 249 parts per million or roughly 14.5 grains per gallon. That lime builds up on salt cell blades and shortens their life, and it's hard on heaters too.
What happens on the day of a repair visit?
We text before we head over. You don't need to be home as long as we can reach the equipment pad and the gate is unlocked. We diagnose and explain what we found in plain words. You get the price before any repair starts. Nothing gets replaced without your say-so.
What does it cost?
A Repair Diagnostic is $149 total. You pay $74.50 when you book to cover the technician's visit. If you approve the repair, that $74.50 comes right off your bill, so the diagnostic costs you nothing. You only pay the other $74.50 if you decide not to move forward. Weekly cleaning is $249 a month. Salt cell cleaning is $99. Filter cleaning is $129 for cartridge or $169 for DE. Green pool cleanup is $189. Pool inspection is $329. Full numbers on the pricing page.

We're up Sam Bass Road most weeks anyway.

Want us to swing by your pool? Text us your address and what's going on. We'll figure out what it needs and what the fix costs. Then we make sure you're happy with it.

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