Google Review
★★★★★
"Did a great job on all inclusive pricing and timely installation. Highly recommended."
Your heater stopped doing its one job. A $149 Repair Diagnostic finds out why, and if you go ahead with the repair that money comes off the bill, so the diagnosis costs you nothing.
Often same-day, just ask. Or call (737) 259-7379
A heater won't fire unless enough water moves through it, so a restriction elsewhere looks exactly like a broken heater. Here are some symptoms that help you tell which.
Every heater has a flow switch that won't let it fire unless enough water is moving, so a dirty filter can stop a perfectly good heater. We check the power and the controls too.
We check the water flow and the filter, review the settings and the heater itself, and look at the power and controls as well.
The code narrows things down, but it reports a symptom rather than a cause, so we still check the system around it.
A heater that lights and then quits is doing what its safety switches are built to do, so the visit looks at what tripped them.
With the right equipment, you can rule out two of these, no visit needed.
Clean or backwash the filter and check the pump basket, because a heater that isn't getting enough water through it will shut itself off every time. Then check that the heater is set above the current water temperature, which sounds obvious and is a real service call more often than you'd think.
Past that, stop. A gas heater involves a gas line and a sealed combustion chamber, and an electric one a high-amperage circuit next to water. Both are jobs for someone licensed, and getting us out is the quickest way to a warm pool.
The technician who comes out is licensed and insured. They find what's actually wrong with your heater and put the repair price in writing before anybody orders a part.
You pay $74.50 when you schedule. Approve the repair and that $74.50 comes straight off your bill, so the diagnostic costs you nothing.
The question most people are really asking is whether this is a repair or a replacement. Plenty of heater faults are small and worth fixing: igniters, sensors, control boards, a pressure switch.
Some are not. When the problem is the heat exchanger on a gas heater or the compressor on a heat pump, the part can cost most of what a new unit costs.
We'll tell you that plainly rather than selling you a repair that doesn't make sense.
Which kind of heater you own changes that math, and you don't need to know which one you have before you book. Gas warms fastest; a heat pump moves heat out of the air instead of making it, so a cold snap cuts what it can do. If you can read the model off the label, tell us, and if you can't we'll work it out when we're there.
Any parts, labor, new equipment, cleaning or chemical work beyond the diagnostic get their own quote, done in-house so you're never waiting on a subcontractor.
You'll get a written quote covering what we found and what the repair costs. Approve it and pay the deposit inside the quote once your questions are answered.
Once the deposit lands we order the parts and book the work. You'll get a link to choose your day, and a text as each stage moves.
The balance is due once the heater's running and you're satisfied with it, not before. We're reachable by text throughout.
A heater fault can come down to a single part: a flow switch, an igniter, a sensor. We'll tell you which one, and what it takes to put it right. Plenty of calls end here.
An older unit can reach the point where the repair bill outruns what's left to give. When that's where we land, we'll say so plainly, then talk through your options.
Either way the number reaches you in writing after the visit, and the heater stays as it is until you say otherwise.
If that's where we land, you'll see the replacement priced just like you would for a repair. The $74.50 you put down still comes off the work, and you won't be starting over with a new company or explaining your pool to anybody twice.
We handle the whole changeover: disconnecting the old heater, running the plumbing, the electrical, and the gas or heat pump lines to the new one, and hauling the old unit away. Pentair, Jandy, Hayward and Raypak are pool heater brands we work on all the time, so your heater is in good hands.
Before we call the job done, we start the heater up and run a full systems check on it. If it ties into your automation, we'll make sure it's programmable. And we'll get you the receipt you need to register it, because the manufacturer's warranty doesn't start until somebody does. Anything you think of later, just text us.
Book a Repair Diagnostic, or text us a photo.
We look over the equipment pad alongside the symptoms you've described.
You'll hear what we found and which repair makes sense.
Nothing gets ordered until you understand the issue and give us the go-ahead.
"Did a great job on all inclusive pricing and timely installation. Highly recommended."
"Geoff is extremely dependable, friendly, and truly great at what he does. Reliable, trustworthy, and easy to work with. I highly recommend him to anyone looking for someone they can count on to take great care of their pool!"
"Dependable, hard-working, and easy to work with. They show up when they say they will and do a great job. I'd recommend them to anyone who needs pool service."
"Very dependable and hard-working team. You can tell they care about doing the job right!"
Choose a day that works for you. You'll get a text and an email confirming your appointment right away.
Schedule a pool visit with True Flow Pool Solutions. These are the visits you can book online:
Schedule a pool visit · Text (737) 259-7379 · Call (737) 259-7379
We repair pool heaters right across Williamson and Travis Counties, about fifty miles out in any direction from Round Rock.
Our techs are certified and we handle the repairs ourselves, so you're never waiting on somebody else's schedule. Round Rock and Georgetown have pools on our weekly list.
Heater work carries us out to Lakeway and Leander too. If you're near the edge of that, just ask. We'll try to help either way. See all the areas we serve.
Wondering if your street is in range? Send your ZIP to (737) 259-7379 and we'll check it for you. Even out past the edge of what we normally cover, it's worth a text, and we'll tell you either way.
Where we do pool heater repair
About fifty miles out from Round Rock, reaching west to Lakeway and Leander.
We're based in Round Rock near Old Settlers Park and Dell Diamond. The map shows how wide our regular routes reach, from nearby Williamson County towns out to the edges of Travis County, we're already working in your neighborhood.
Some symptoms point to a different first step. If another service is a better fit, we'll help you choose it before work begins.
Best when you're not sure which part or system is causing the problem.
View DiagnosticsBest when the spa shares a pad with the pool and something's off on either side.
View Pool and Spa RepairChoose a day, or text us a photo. Repair it with us and the diagnosis costs nothing.
