Pump not starting, not priming, running loud, leaking, or barely moving water? Book a repair diagnostic and we'll check the visible equipment, explain what's happening, and help you decide whether the pump needs repair, adjustment, or replacement.
Serving Round Rock, Georgetown, Cedar Park, Pflugerville, Hutto, Leander, Liberty Hill, and nearby neighborhoods.
Or call (737) 259-7379
This page is for homeowners whose pool pump is not working the way it should. The pump may not turn on, may not prime, may sound loud, may leak, or may stop moving enough water through the pool.
You do not need to know the exact cause before you book. Pump symptoms can come from the pump itself, the motor, air in the system, filter pressure, valves, timers, automation, wiring at the equipment pad, or other visible equipment issues. The repair diagnostic helps sort that out before you approve repair work.
The pump does not turn on, starts and stops, hums, or seems completely dead.
Book DiagnosisThe pump runs but will not fill with water or keeps losing prime after it starts.
Text a PhotoThe pump sounds louder than normal, screeches, grinds, rattles, or vibrates.
Book DiagnosisReturns feel weak, the skimmer is not pulling well, or the pool does not seem to circulate.
Text a PhotoYou see water around the pump, lid, unions, fittings, drain plugs, or equipment pad.
Book DiagnosisThe pump skips its schedule, ignores controls, or seems tied to automation.
Text a PhotoPump repair costs depend on what's wrong, what parts are needed, and whether the pump can be repaired or needs replacing. There's no way to know that over the phone, and we won't guess. That's why we start with a Repair Diagnostic.
We come to your home, check out the pump and equipment pad, and tell you exactly what's going on before any work starts. The diagnostic is $149 -- but if you move forward with the repair, it comes right off your bill. In most cases, you're not paying for the diagnostic at all.
Parts, repair labor, replacement equipment, and follow-up work are quoted separately when applicable and only move forward with your approval.
We won't ask you to approve a repair or replacement until you understand exactly what we found.
The goal is to understand why the pump is not working normally and give you clear next steps before repair work begins.
We look at whether the pump starts, runs, primes, moves water, or shuts off before the pool can circulate properly.
We check obvious pump-side issues such as the lid, basket, unions, fittings, drain plugs, seals, and visible leaks.
We look for weak flow, pressure changes, air in the system, and circulation trouble that can point to pump or filter issues.
We review visible valves and equipment-pad conditions that may affect how water moves through the system.
We check timers, controls, and automation to see whether they are affecting how and when the pump runs.
We explain whether the next step appears to be repair, replacement, another service, or a specialized trade.
A pump repair diagnostic focuses on visible residential pool equipment and pump-related symptoms. Some problems need a different service or a specialized trade.
If your issue is outside our scope, we will tell you plainly so you can choose the right next step.
Pump symptoms can look like filter problems, plumbing problems, timer problems, salt system problems, or water chemistry issues. These related services may be a better fit depending on what you are seeing.
Best when you are not sure whether the issue is the pump, filter, timer, heater, salt system, controls, or plumbing.
View DiagnosticsBest when the main issue seems tied to filter pressure, leaking filter parts, dirty water, or filter equipment.
View Filter RepairBest when the pump runs, but water flow is weak because the filter may be dirty or clogged.
View Filter CleaningBest when the equipment seems to be running, but the water is cloudy, dull, or hard to balance.
View Chemical CareSend a photo or short video of the pump, equipment pad, pressure gauge, error message, leak, or noise if you can.
Pick a visit time. If you move forward with the repair, the deposit applies toward the work.
We evaluate the visible equipment, symptoms, pressure, flow, controls, and obvious pump-related issues.
We explain what we found and provide a repair or replacement estimate when additional work is needed.
Not sure this is the right service? Browse related options or compare the full service directory.
True Flow Pool Solutions helps homeowners with pool pump repair diagnostic in Round Rock and nearby communities. We serve residential pools first, with a focus on clear answers, careful work, and practical next steps.
We help homeowners in Round Rock neighborhoods like Forest Creek, Teravista, Behrens Ranch, Walsh Ranch, Cat Hollow, Avery Ranch, Sendero Springs, The Oaks, and nearby areas. We also serve nearby communities including Georgetown, Cedar Park, Pflugerville, Hutto, Leander, and Liberty Hill when scheduling allows.
Choose a date that works and we'll take it from there.
You don't have to guess what's wrong with the pump. Book a Repair Diagnostic or text us a photo and we'll help you figure out the right next step.