"Had pool converted to saltwater and pool automation installed. Geoff did an excellent job the first time. Hard to find companies like this nowadays."
Salt system error indicators, low chlorine output, or confusing cell messages. True Flow follows the clues and symptoms to find the cause and figure out the next best step.
Or call (737) 259-7379
A salt system that's having trouble keeping up and a pool that's simply low on salt can look similar.
These signs help you decide whether to start here, or whether another True Flow service fits better.
Inspect-cell, low-salt, no-flow, or service messages may point to the salt system, flow, or water chemistry.
Schedule Repair DiagnosticIf the pool isn't holding chlorine, the issue may be the cell, settings, water balance, or circulation.
In our experience around here, most cells give about four to six years before output starts dropping off. Yours could run longer or shorter, and the only way to know is to test it.
Text a PhotoA cell wants cleaning every three to six months, about the same rhythm as a filter. Build-up on the fins is the most common reason output drops.
So scale can look like a repair problem when the cell just needs descaling, which is its own smaller job.
Schedule Repair DiagnosticSalt systems depend on flow and control settings, so we check related visible clues before recommending repair.
Text a PhotoSwimming pool salt system repair is priced from what's actually wrong. A cell that needs descaling and a board that needs replacing are different jobs.
That's why we start with a $149 Repair Diagnostic instead of a guess over the phone.
Every repair starts with a $149 Repair Diagnostic. You pay $74.50 when you schedule, and a licensed, insured technician comes out, finds what's actually wrong, and gives you the repair price in writing before anybody orders a part. Approve the repair and that $74.50 comes straight off your bill, so the diagnostic costs you nothing.
A cell clean, a replacement cell and a control board are each priced on their own, so you can see exactly what you would be paying for before you decide. Nothing gets ordered until you have approved it.
These systems don't give codes, they give three possible indicators: high salt, low salt, and a cell fault.
An indicator narrows where to look but it's not the whole picture, so the salt gets measured independently, with test strips, a digital analyzer or a spin-disk test.
An indicator reading low while a tester reads correct is itself a finding about the system rather than about your water.
What the panel is reporting, and what it isn't.
On the day we can confirm that the cell is generating, has power and has proper flow.
It takes about a week to know whether the pool is holding its chlorine.
That wait is the chemistry rather than a scheduling choice: whatever chlorine is already in the water has to burn off first.
The cell and the control board are checked for scale, damage, or settings that may affect output.
They're separate parts and they fail separately, so a board can be replaced without a new cell, and a cell without a new board.
Salt systems depend on proper water flow. We check visible flow-related conditions that could affect how the system runs.
We review system settings and visible equipment-pad conditions that may point to the cause of the issue.
You'll stay looped in to what the cell is actually doing, what the salt reads on an independent test, and what we recommend doing next.
If repair or replacement is the right path, we provide an estimate before you approve anything.
Schedule a Repair Diagnostic or send us a photo of what you're seeing.
We review the visible equipment, symptoms, and clues around the pool.
We tell you what we found and what repair path makes sense.
We won't order parts or start work without you understanding next steps and approving the plan.
"Had pool converted to saltwater and pool automation installed. Geoff did an excellent job the first time. Hard to find companies like this nowadays."
"Happy with Geoff at True Flow's pool repair service. They're professional, on-time, and the job is done right."
"The True Flow Pool Solutions team is professional, reliable, and easy to communicate with. I'm very happy to recommend them to anyone looking for help with weekly pool cleaning or pool repairs."
Pick a day and we'll get your cell checked out.
Schedule a pool visit with True Flow Pool Solutions. These are the visits you can book online:
Schedule a pool visit · Text (737) 259-7379 · Call (737) 259-7379
We do salt system repairs in and around Round Rock out to about fifty miles, which is most of Williamson and Travis Counties.
Round Rock is on the weekly list, and we reach the rest of that range often enough that distance seldom decides anything.
Salt calls come in from Pflugerville, Manor and Austin. Salt system repairs are scoped to fix what's actually wrong with the equipment. See all the areas we serve.
Not sure we'll come to your neighborhood? Shoot us a quick text with your ZIP to (737) 259-7379 to find out.
Towns we serve
Salt system repairs and installations take us about fifty miles out from Round Rock, from Pflugerville and Manor across to Austin - we're in backyards across Central Texas.
Low chlorine doesn't always mean a problem at the salt system. If your water chemistry or maintenance routine is the real story, you'll hear that first.
Best when scale buildup or low output may point to a dirty cell rather than a repair.
View Salt Cell CleaningReady to replace the whole system? We install new salt chlorination systems for Round Rock pools starting at $2,200.
View Salt System ConversionBest when you're not sure which part of the equipment system is causing the problem.
View DiagnosticsSchedule a $149 Repair Diagnostic or text a photo. We'll check the visible equipment and explain what makes sense next.