"Geoff and team have been great. Responsive, on-time, and very communicative. Glad we made the switch to True Flow."
Pool RepairYour pool light quit, and you've probably already tried the breaker and the switch. A $149 Repair Diagnostic finds what's actually wrong, and it costs you nothing if you go ahead with the repair.
Or call (737) 259-7379
Here's what homeowners usually describe when they call about a pool light. You don't have to work out which one is yours, because identifying exactly where the fault sits is what the diagnostic visit is for.
A dead pool light can start at the fixture, the transformer, the wiring, the GFCI, the switch or the control board. Working out which one is what the diagnostic visit is for.
Describe what you're seeing. A single dark pool light fixture usually means the problem is with that fixture, while a whole dark pool points toward the transformer, the wiring, the automation or something at the panel.
A flickering light often traces back to water getting past the lens gasket and into the fixture housing. Condensation or fogging behind the lens is an early warning sign.
Don't keep resetting it. A GFCI that trips repeatedly is protecting you from something electrical, and on a pool light that's not something you want to ignore.
Color LEDs take their cue from a controller at the pad, so the trouble often starts before the fixture does.
Lights on Pentair ScreenLogic or Jandy AquaLink can go dark because the connection between the panel and the fixture was dropped. We'll check the automation when we're diagnosing the light.
Two things are worth checking first. Make sure the switch or timer is actually calling for the light, then see whether the breaker tripped.
If it tripped, reset it once. If it trips again, leave it off and call us. That GFCI is doing its job, and it's protecting you from a fault in a circuit that runs into water.
A pool light isn't the indoor-bulb job it looks like. The fixture's bonded and sealed against the water around it, and that lens gasket is what keeps the water and the current apart.
A licensed, insured technician diagnoses the fixture, its gasket and the transformer feeding it, then gives you the repair price before anybody orders a part.
You pay $74.50 when you schedule. Approve the repair and that $74.50 comes straight off your bill, so the diagnostic costs you nothing.
Do you need a repair or a replacement? That's what the diagnostic visit settles. The fault can sit at the fixture itself or back at the transformer, and those two lead to very different numbers.
When the fixture's flooded or the conduit run has failed, replacement is the honest answer. We'll tell you that plainly.
Things like whether the fixture is LED or incandescent, how much wire the run needs, and whether the light is on automation or a plain switch all factor into the cost of a replacement.
We work all of that out on the diagnostic visit, then give you straight pricing in writing before doing the work.
Replacement fixtures and gaskets vary by manufacturer, so a photo of the label saves a return trip.
If the gate's unlocked we can usually start without you, though the breaker panel and the interior switch may need you there.
Nothing gets ordered or installed until you've approved the replacement number in writing.
You'll get a written quote with what we found and what the fix costs. Approve it and pay the deposit in the quote itself, once you've had your questions answered.
The deposit releases the parts order, and a replacement fixture usually reaches Round Rock inside a week. You'll get a link to pick your day, plus a text when it lands.
The balance comes due once the light's back on and you're happy with it, not a moment sooner. Text us at any point along the way.
A deteriorated gasket or a failed transformer is usually a same-visit repair, and you'll have the price before we start.
Replacing isn't always the expensive answer. Today's fixtures are LED, so they draw a fraction of what an incandescent fixture drew and they last far longer in the niche.
You get it in writing after the visit and you approve the number before anything is ordered.
Text a picture of the fixture's label, or just tell us what the light's doing.
Pick whichever day suits you from the calendar, and schedule with the $74.50 deposit.
A licensed tech checks the lens gasket, then the transformer at the pad.
We explain what we found and what the repair or replacement costs. Nothing starts until you approve it.
"Geoff and team have been great. Responsive, on-time, and very communicative. Glad we made the switch to True Flow."
Pool Repair"What an awesome experience using Geoff!! I would highly recommend if you need pool repairs - super nice, fast response, reasonable pricing and very knowledgeable!!"
Pool Repair"We've had a great experience with True Flow Pool Solutions. They've helped us with several pool repairs as well as one-time cleanings, and it's been a pleasure working with them."
Pool Repair"Happy with Geoff at True Flow's pool repair service. They're professional, on-time, and the job is done right."
Pool RepairChoose a day that works for you. You'll get a text and an email confirming your appointment right away.
Schedule a pool visit with True Flow Pool Solutions. These are the visits you can book online:
Schedule a pool visit · Text (737) 259-7379 · Call (737) 259-7379
We're based in Round Rock, a few minutes from Dell Diamond, and we run pool light repairs across Williamson and Travis Counties out to about fifty miles.
Georgetown is straight up I-35 from us, and Taylor sits out east on Highway 79. A few minutes down SH 130 takes us to Pflugerville and parts further south. See all the areas we serve.
Not sure we come out your way? Send your ZIP to (737) 259-7379 and we'll let you know. If your street sits right on the edge of what we cover, text us anyway and we'll tell you either way.
Where we do pool light repair
About fifty miles out from Round Rock, reaching across Williamson County into Travis.
Some symptoms point to a different first step, and if another service is the better fit we'll say so before the work begins.
Best when the automation app or control panel can't reach your equipment.
View Automation RepairBest when the equipment's on a timer and the schedule stopped working.
View Timer RepairChoose a day. Go ahead with the repair and the diagnosis costs you nothing.