Pecan husks on the pool floor and a salt cell that keeps giving up? Jonestown has its own water utility and some of the oldest pecans on the north shore, and those two facts explain most of what we get called out for here.
You're most likely here because something has gone wrong and you want it looked at. Here's what actually brings us out here, and what each tends to be.
Two local things sit behind almost all of it. Jonestown is small, about a couple of thousand people, and it has two things working on your pool that most towns don't: mature pecan trees and its own hard water supply. Jonestown is Travis County, up on the north shore of Lake Travis.
Text us a photo of what you're seeing. If it's something simple, we'll tell you straight away. If it needs a proper look, we'll tell you that too, and what it'll cost.
Text Us What's HappeningJones Brothers Park is thirty-two lakeshore acres on the Sandy Creek arm, with the town's three public boat ramps and its swimming beach, and it's named for the brothers who developed this place in the 1930s once Mansfield Dam turned the land into waterfront.
It's the middle of our Jonestown route. From the park we're minutes from the Jonestown Hills and South Jonestown Hills streets, up the hill into Panoramic Hills and White Rim Mountain, and out along the shoreline to Northshore and the Hollows.
It also sits near Pecan Park, which is the other half of the story. That grove along Big Sandy Creek is why autumn here's a real job rather than a nuisance, and why we bring a vacuum rather than just a net.
We're based at Red Bud Lane and Forest Creek in Round Rock, and Jonestown is about twenty-six miles northwest, roughly thirty-five minutes. We take SH-45 to 183A north, then either RM 1431 west or Lime Creek Road, depending on which end of town we're headed for.
Lime Creek Road is the quieter way in and drops us near the Northshore end. RM 1431 is faster when we're carrying on to Lago Vista afterwards. In town, Reed Park Road and Sandy Creek Road cover most of it, and the streets off them climb hard in places.
We run Jonestown and Lago Vista on the same days because they share one road in, so a day or two's notice usually gets you a better window. Text us for same-day availability. Being a small town isn't a reason to skip a place, but it's a reason to plan the trip properly.
Like most of the north shore, the soil is thin Brackett over rock outcrop, mapped on slopes of one to twelve percent. That's gentler than Lago Vista next door but still enough that equipment pads often sit at a different level from the pool, so access is worth checking before anyone quotes.
The other thing that shortens equipment life here's the water: at about eleven grains per gallon, lime plates onto salt cell blades and builds up in heaters. Most jobs start with a $149 Repair Diagnostic. You pay $74.50 when you schedule to cover that visit. If you approve the repair, that $74.50 comes right off your bill, so the diagnostic costs you nothing.
Jonestown Hills, Panoramic Hills or out toward Northshore, we'll diagnose it properly and give you the number before anything starts.
$149
We come out, find what's actually wrong, and give you a written price before any work starts.
Schedule Repair Diagnostic$129 cartridge / $169 DE
A deep clean for a filter that has stopped keeping up. Always its own visit.
Schedule Filter Cleaning$249/month
Skim, brush, vacuum, chemistry and an equipment check every week.
Schedule Weekly CleaningNot sure which one you need? Send a photo of the water and the floor, and we'll tell you straight before you book.
Jonestown has its own water supply corporation rather than a big city system, and it draws from the Sandy Creek arm of Lake Travis specifically rather than the main body, pretreating with sodium permanganate before filtering and disinfecting.
The utility puts hardness at about eleven grains per gallon, roughly 190 parts per million. That's firmly hard water, and in a pool it does the usual things: a heater working harder for less, a salt cell that plates over and stops producing early, and a line on the tile that brushing won't remove. On eleven grain water a salt cell cleaning is a routine job rather than an emergency, and it's much cheaper than a new cell.
The ground is thin Brackett over rock outcrop on slopes of one to twelve percent, so pads stay level but digging is a genuine job. The pecans along Big Sandy Creek are the third factor, and the one most owners underestimate.
Autumn is the heavy season here, which is the opposite of the Hill Country towns west of the lake.
Autumn. The big one. Pecan husks, twigs and leaves drop for weeks and sink to the floor, staining plaster and grout if they're left. Skimming won't keep up; the floor needs vacuuming.
Spring. The lake fills with people again. A filter that took a full pecan season in autumn won't carry a summer, so this is the moment to deal with it.
Schedule a clean for pecan season, or text us and we'll tell you what your pool needs this month.
From the lakeshore streets up to the ridge above them, all in 78645.
Jonestown Hills and South Jonestown Hills across their several units, the largest cluster of homes in the city.
Lake Sandy, Gregg Point and the streets running down to Jones Brothers Park, with its thirty-two lakeshore acres, three public boat ramps and swimming beach.
Up on the higher ground, with the long views the names suggest and the steeper driveways to match.
The newer phases along the shoreline, including the Hollows sections, with newer pools and newer equipment.
Ranchland Hills, Long Hollow Estates and the Retirement Village streets, some of the earliest housing in town, with mature pecans over a lot of it and Pecan Park on Big Sandy Creek.
Text us your street and we'll confirm. Jonestown is small and we cover all of it.
Text Your NeighborhoodJonestown calls itself the gateway to the Hill Country and it earns it. It's a quiet town where a lot of life happens at the lake, and pool service shouldn't mean arranging your day around it. You don't need to be home. We work the north shore on a regular route, give you a window, and text you when we're done with a note on what we found.
These are real openings on our schedule. We run the north shore on set days, so booking ahead gets you a better window than same-day.
Schedule a pool visit with True Flow Pool Solutions. These are the visits you can book online:
Schedule a pool visit · Text (737) 259-7379 · Call (737) 259-7379
Rated 4.97 out of 5 across 32 Google reviews.
"High quality pool service at a lower cost. True Flow communicates clearly, cleans and services thoroughly and provides options for imperative maintenance and preventative care. My pool always turned into a pond during pollen season, but with true Flow it's sparkling regardless of the season...."
"Dependable, honest, and reliable service."
"We've had a great experience with True Flow Pool Solutions. They've helped us with several pool repairs as well as one-time cleanings, and it's been a pleasure working with them."
We could cover all of Central Texas. We'd rather cover a smaller area and know it, and Jonestown is the clearest case of why a town this size gets skipped by bigger companies.
Nothing gets done until you've seen the number and said yes. And if what your pool needs is a warranty part the manufacturer should be covering, we'll tell you, even if it means we don't get to do the work.
How We Got StartedWe run Jonestown and Lago Vista together on the same north shore days, and head up to Liberty Hill from there.
Text us what's going on. If it's pecan season, send a photo of the floor rather than the surface.
